These terms apply to Block Logic, provided by Tristyn Spies, trading as Block Logic ("we", "us"). The estate, body corporate, homeowners' association or managing agent that subscribes is the "customer". Anyone who signs in is a "user". By using Block Logic you agree to these terms.

1. The service

Block Logic is web software for managing an estate's records: units, residents, vehicles, parking, issues, notes, work orders and contractor access. We may improve or change features over time.

2. Accounts and access

Accounts are set up for the customer by us. The customer decides who in its estate gets access and what they can see.
Users must keep their login details private and tell the customer or us straight away if they think their account has been misused.
The customer is responsible for removing access for people who no longer need it.

3. Acceptable use

You must not:

use Block Logic for anything unlawful, or to harass or discriminate against anyone;
upload information you have no right to hold, or malicious code;
try to access another estate's data, get around security, or overload the service;
copy, resell or reverse engineer the software.

We may suspend access that breaks these rules or puts the service or other customers at risk.

4. The customer's data

The customer owns the information it records in Block Logic and is the responsible party for it under POPIA. The customer must have a lawful basis for recording it and must keep it accurate.
We process it only to provide the service, as described in our Privacy Policy and any data processing agreement we sign with the customer.
When the subscription ends, the customer can ask for an export of its records. We then delete them as set out in the Privacy Policy.

5. Fees

Fees, billing periods and payment terms are as agreed with the customer in writing. We may suspend the service if fees are overdue after we have given notice.

6. Availability

We work to keep Block Logic available and secure, but we do not promise it will be uninterrupted or error-free. It is not a replacement for the records the law requires an estate to keep elsewhere, such as its financial records.

7. Liability

To the extent the law allows, the service is provided "as is", and we are not liable for indirect or consequential loss, or loss of profit. Our total liability in any 12-month period is limited to the fees the customer paid us in that period. Nothing in these terms limits liability that cannot be limited by law, including under the Consumer Protection Act where it applies.

8. Ending the agreement

Either side may end the subscription on 30 days written notice, or immediately if the other materially breaches these terms and does not fix it within 14 days of being told.

9. Changes to these terms

We may update these terms. We will give customers reasonable notice of material changes, and the date at the top shows when they last changed.

10. Law

These terms are governed by the laws of the Republic of South Africa.

11. Contact

Questions about these terms: tristynspies.dev@gmail.com.