Insights
Practical guidance for running a better-organised scheme
Clear, useful articles for trustees, estate managers and managing agents dealing with conduct rules, maintenance, contractors, parking, resident records and trustee handovers in South African community schemes.
All articles
Can you use estate management software with your existing managing agent?
Yes. You don't need to change managing agents. How a trustees' system sits alongside the agent's role instead of replacing it.
How to choose body corporate management software in South Africa
Accounting platforms and estate operations tools solve different problems. Work out which one your scheme is missing before you book a single demo.
Trustee handover without losing the scheme's memory
When a trustee steps down, years of context leave with them. What a new trustee needs on day one, and why a shared record beats a handover document.
Not everything is urgent: triaging complaints and maintenance by severity
A burst pipe and a flickering stairwell light shouldn't share a queue. A simple four-level severity scale for trustees and managing agents.
Parking bay disputes and exclusive use areas: what trustees can actually enforce
Not every "my bay" is a legal right. Registered vs. rules-based exclusive use areas vs. informal allocations, and the records that settle parking disputes.
The owner and tenant register nobody trusts
Most schemes rebuild their owner list before every AGM. Why the register drifts, what POPIA expects of it, and how to keep it current without spreadsheets.
Conduct rule complaints that actually get resolved
Most sectional title complaints die in a WhatsApp group. What the conduct rules require, and the record-keeping that turns a complaint into a resolution.
Why maintenance backlogs grow in sectional title schemes
A maintenance backlog is rarely a money problem. It's a tracking problem: how jobs get lost between trustees, managing agents and contractors, and the fix.
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