Insights

Running a scheme, written down properly

Practical guides for trustees and managing agents — what the law actually requires, what goes wrong in practice, and how to keep a record that survives a handover.

15 September 2026

Conduct rule complaints that actually get resolved

Most sectional title complaints die in a WhatsApp group. Here's what the STSMA prescribed rules actually require, and the record-keeping that turns a complaint into a resolution.

Conduct rulesTrustees

12 September 2026

Why maintenance backlogs grow in sectional title schemes

A scheme's maintenance backlog is rarely a money problem — it's a tracking problem. How jobs get lost between the trustee, the managing agent and the contractor, and what to do about it.

MaintenanceContractors

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